Backup your Zendesk tickets in just 3 minutes
4.9 Rating | 3000+ clients
Over 3000 companies
keep their data secure with us
Roman L.
Co founder, Startup
Reliable and predictable service that makes me feel calmer. Being able to always recover corrupted data is very important. ProBackup saves all our records and files in the background
Apr 24, 2024
Super easy to setup and manage. All features that we would wish for a comprehensive Monday.com or ClickUp backup. Pricing is affordable.
Aug 29, 2024
ProBackup was extremely easy to set up and works flawlessly. Intergrates very well with ClickUp and Google sheets. Was easy to set up a chat with the founder.
Apr 11, 2024
Pro Backup provides an easy to use backup for business apps where we store vital business information and processes.
Mar 26, 2024
Their technical support was outstanding, guiding me meticulously through the process via email and video calls until complete success. Excellent service, thanks to the entire Pro Backup team!
Jan 17, 2024
Pro Backup is a fantastic service. We run a key part of our business on one of the software platforms they support. We rely on Pro Backup to make sure we never run the risk of losing 1,000's of projects and tasks
Feb 21, 2024
It is very easy to use. Customer service is great. Very affordable solution.
There is nothing that I dislike about pro backup so far.
Jan 24, 2024
Its such an easy bit of kit to setup, whilst also giving the comfort that the backup elements of our business systems are catered for. I am very happy with the customer support, which is quick and they are willing to hear about suggested improvements and feedback!
Jul 24, 2023
Tickets, notes & replies
The best backup app for Zendesk Support
ProBackup
Backup of Zendesk tickets and metadata
Version history of your tickets, comments & files
Unlimited users from the start
One license for the whole company
Free 7 day trial, no credit card required
Other solutions
Basic exports of tickets without related info
No option to compare your backups
You need to pay for each user
Confusing licensing, often not scalable
Credit card required to access free trial
Focus on building your business, leave data protection to us. We got you covered!
Smart alerts about huge changes in your backups
Daily, automated backups
Create of timebox of your SaaS apps by backing up your projects, boards and files every day.
Granular restore of projects, tasks & files
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Share backups with your team
Sync to Google Drive
We are SO2 & GDPR compliant. Your data is safe, and we don’t have any access to it
Secure your business against every scenario
Try for free... And over 20 exclusive features you won’t find anywhere else!
One license for the entire company
Back up projects, boards, docs, and more
6 month backup history
Invite 1 guest
Daily backup of all apps
Backup of all records, files & comments
Smart retries
Granular restore
Recently deleted items report
Everything in Plus:
2 year backup history
Invite 10 guests
Google drive sync
Global search
Weekly status emails
Smart alert
Advanced scope control
Enterprise
Analyze & audit
Everything in Pro:
Unlimited backup history
Invite unlimited guests
Custom data storage
Single Sign-On (SSO)
Priority support
Audit reports
Virus scanner
Not sure how much data is stored in your SaaS apps?
Take one-minute surveyFrequently asked questions
What data is included in the backup?
The following data types are backed up: Tickets, internal notes, replies, attachments, custom fields and attachments. Due to API limitations we cannot back up reports, dashboards, conversations, triggers and views.
Learn moreHow does the restore work?
When you restore a ticket or custom field, ProBackup will never overwrite or change existing data in Zendesk. Instead a copy will be recreated from your data backup and added as an extra item. When restoring a ticket, all related data such as comments & files will be restored as well.
Learn moreHow safe is my data?
The backups and the access tokens are secured with the Advanced Encryption Standard (AES) using 256-bit encryption key. Applying the best practices of Encryption methods, we use a different initialisation vector for every record, meaning it is virtually impossible to extract the data via reversed engineering.
Learn moreDo I need a license for each team member?
No, you only need one ProBackup license to back up your team's data.The pricing model is not based on the number of seats - instead you pay to back up your and the connected accounts.
Learn more
20+ apps available
Join our 7 days free trial.
No credit card required
If you decide to not stay with us. We ensure to delete all of your data after 14 days of creating an account
Try for freeSelect apps that your company is using
Connect ProBackup to your accounts